Where to fix your computer this holiday season

If you read our previous post, you know that we don’t like to spend a lot of money on buying a new laptop of PC. We would rather get a problem fixed for much cheaper if at all possible.

So in this post, we can discuss where to get your laptop or PC fixed, and what you should look for in a good PC Repair expert.

  1. Best Buy. This is the obvious one, and the Geek Squad is pretty good. If you have never been to Best Buy, first, what rock have you been living under, and second, you should go to get a quote. By computer repair standards, these guys are pretty inexpensive, as most computer repair experts will run you about $100/hour, and I think Best Buy is less than that. But don’t take my word for it, call them or visit one of their stores today.
  2. Gurus2Go. This is a relatively new outfit, and I’m not that familiar with them, but they have reps in a bunch of states, and they seem to get favorable reviews, so you should be in good hands with them. Again, make sure to request a quote wherever you go, as that is the most important thing.
  3. You can search for independent companies in your city as well. There are many that are independent or local companies that will offer you very good service, but make sure you go through your due diligence checklist, and get some reviews from friends before you go.

Our biggest piece of advice is to make sure you get an accurate quote from a PC or Laptop Repair expert before you go. We have had great luck with companies that have diagnosed the situation or problem before we leave their store or get off a remote assistance session with them.

Here’s a good video on how to pick a good Computer Repair company for what you need

Next time, we will go through a Q&A with a small business that does computer repair to see the advice they can give us.

 

Computer Repair and what to know

Just like any small business, we have quite a few computers that we have gone through, and we have been forced to take some of them into a computer repair store to see if a professional can fix them. We would rather simply get a repair done than buy a completely new computer. Sometimes, the motherboard is fried and we need to buy a new PC, or it’s a simple software fix that we have not thought about. When it comes to PC’s or Mac’s, we know a bit, but not enough to fix some hardware or software malfunctions.

computer-repair

We wouldn’t know what to do with what you see above. Diagnosing a software malfunction, or making sure that a system update is performed once every now and then is more our speed. We had a laptop go down that was not starting, and by simply taking it to a computer repair specialist, they were able to tell us that the problem was simply that the screen needed to be repaired. Instead of spending over $800 on a new laptop, our total bill was only $75, and we thought that was very reasonable.

Some of the things we have run into in the past include the following:

  1. Broken keyboard keys. Either a key falls off the keyboard, or one of the keys sticks, so you get multiple letters on a document every time you press it (think: rrrrr).
  2. Broken screen. This apparently is very common, and a blue screen can mean so many different things. For example, your screen bulb could be burnt out, or your PC may not be communicating with your screen. Those are just a couple of common malfunctions in screens, and both something that has happened to us in the past.
  3. We have had a few motherboard problems, and the computer repair specialists have told us that there are many things that can lead to that. On a laptop, not having a proper vent for a fan can lead to over heating of the motherboard, and that’s never a good thing. When you are working on your laptop, and you feel it start to get hot, that’s because the fan is not properly vented. This happens because most people are putting their laptop, you guessed it, on their lap, and not on a flat hard surface. There are also fans stations that you can set your laptop on if you want to give it a little help venting.
  4. Old age. We have had to replace a couple of laptops simply because of their old age in the past. This never is pleasant, but it simply needs to be done. We had an old Dell 2005 laptop that was a workhorse that finally kicked the bucket a couple years ago. Thankfully, we backed up all our data onto an external hard drive, so we didn’t lose anything.

What are the computer problems that you have dealt with? Have you ever had a laptop that ended up looking like the below picture after you were done with it? If you haven’t, we’re sure that you wanted to throw it off your roof at some point in it’s life.

computer-repair-broken-computer

Next time on our website, we will take a look at why backing up your files onto an external hard drive is so important!